“Digital Food Ordering & Restaurant Management Platform for Gilgit Baltistan

  1. Problem

  2. Solution

  3. Features

  4. Team Roles

  5. Technical Requirements


1. PROJECT OVERVIEW

Project Name Ideas

  • king pizza

  • city wall street pizza

  • food corridor

  • Bait ul mandi

  • leopard café


Project Goal

Develop a digital platform where:

  • customers can order food online

  • restaurants can manage orders digitally

  • owners can increase sales

  • students and families can order from home

  • local food businesses can digitize operations


2. PROBLEM STATEMENT

Current Problems in GB

Customers Side

  • Orders only through phone calls

  • Wrong order chances

  • No digital menu

  • No order tracking

  • Time waste

  • Fuel/travel waste

  • Hostel students ko issue


Restaurant Side

  • No online presence

  • No proper digital ordering

  • Manual billing

  • Difficult order management

  • Limited marketing

  • Customer reach low


3. PROPOSED SOLUTION

Platform Will Provide

Customer Features

  • View restaurants

  • Digital menu

  • Add to cart

  • Place orders

  • Online payment / cash on delivery

  • Order tracking

  • Contact restaurant


Restaurant Features

  • Restaurant dashboard

  • Menu management

  • Order management

  • Billing/POS

  • Customer records

  • Sales tracking


Admin Features

  • Manage restaurants

  • Manage orders

  • Analytics

  • Delivery monitoring

  • Complaint management


4. TARGET USERS

Primary Users

  • Pizza shops

  • Fast food restaurants

  • Hostel students

  • Families

  • Tourists


Secondary Users

  • Delivery riders

  • Restaurant managers

  • Cashiers


5. BUSINESS MODEL

Revenue Sources

A. Website Development

Example:

  • Restaurant website = 30k


B. POS Software

Example:

  • POS system = 40k


C. Monthly Subscription

Example:

  • Monthly maintenance = 5k–10k


D. Order Commission

Example:

  • 5% per order


E. Social Media Marketing

  • Free initially

  • Paid later


6. PROJECT MODULES

MODULE 1 — CUSTOMER APP / WEBSITE

Features

  • Signup/Login

  • Search restaurants

  • Browse menu

  • Add to cart

  • Checkout

  • Order history

  • Notifications


MODULE 2 — RESTAURANT PANEL

Features

  • Login dashboard

  • Add/edit menu

  • Accept/reject orders

  • Billing system

  • Sales reports

  • Customer management


MODULE 3 — ADMIN PANEL

Features

  • Manage restaurants

  • Approve restaurants

  • View all orders

  • Analytics dashboard

  • Manage complaints


MODULE 4 — DELIVERY SYSTEM (Optional Initially)

Features

  • Rider assignment

  • Delivery tracking

  • Status updates


7. TECHNICAL REQUIREMENTS

Frontend

Recommended:

  • Next.js

  • React

  • Tailwind CSS


Backend

Recommended:

  • Node.js

  • Express.js

OR

  • Laravel (if PHP easier)


Database

  • MongoDB
    OR

  • MySQL


Authentication

  • JWT Auth

  • Email verification


Payment Integration (Optional Prototype)

  • Cash on delivery

  • Future:

    • JazzCash

    • Easypaisa


8. UI/UX REQUIREMENTS

Pages Needed

Customer Side

  • Home Page

  • Restaurant Listing

  • Restaurant Details

  • Cart

  • Checkout

  • Login/Register


Restaurant Side

  • Dashboard

  • Menu Page

  • Orders Page

  • Billing Page


Admin Side

  • Analytics Dashboard

  • Restaurant Management

  • User Management


9. HARDWARE/SOFTWARE REQUIREMENTS

Hardware

  • Laptop

  • Internet

  • Smartphone for testing


Software Tools

  • Visual Studio Code

  • Figma

  • Postman

  • GitHub


10. TEAM STRUCTURE

Member 1 — Frontend Developer

Responsibilities:

  • UI

  • Pages

  • Responsive design


Member 2 — Backend Developer

Responsibilities:

  • APIs

  • Database

  • Authentication


Member 3 — UI/UX + Marketing

Responsibilities:

  • Prototype design

  • Social media

  • Branding


Member 4 — Business & Research

Responsibilities:

  • Market research

  • Restaurant communication

  • Documentation

  • Presentation


11. MARKET VALIDATION

VERY IMPORTANT SECTION.

Mention:

  • worked in pizza business for 6 months

  • Restaurant owners discussed this problem

  • Customers already order via calls

  • Demand already exists

This makes project realistic.


12. EXPECTED BENEFITS

For Customers

  • Convenience

  • Save time

  • Easy ordering


For Restaurants

  • More sales

  • Better management

  • Digital transformation


For Society

  • Employment opportunities

  • Local business growth

  • Technology adoption in GB


13. FUTURE SCOPE

Future Expansion

  • Mobile app

  • AI recommendations

  • Real-time tracking

  • Online payments

  • Tourism food services

  • Expansion to northern areas